YewNet Terms and Conditions

Terms of Service (ToS)

Last updated: 17/12/2025

These Terms of Service ("Terms") govern your use of the services provided by YewNet ("we", "us", "our"). By purchasing, accessing, or using any YewNet service, you agree to be bound by these Terms.

1. Company & Jurisdiction

Brand Name: YewNet

Website: https://yewnet.com

Billing Currency: GBP (£)

Server Locations: European Union (EU)

These Terms are governed by and construed in accordance with the laws of England and Wales.

2. Services Provided

YewNet provides hosting-related services including, but not limited to:

Web hosting

Game server hosting

Related infrastructure and add-on services

Services are provided "as is" and "as available" unless otherwise stated.

3. Account Responsibility

You are responsible for:

Maintaining the confidentiality of your account credentials

All activities that occur under your account

Providing accurate and up-to-date information

YewNet is not responsible for unauthorized access caused by user negligence.

4. Acceptable Use Policy (AUP)

You may not use YewNet services to:

Violate any applicable UK, EU, or international laws

Host or distribute malware, phishing, or malicious content

Abuse system resources beyond allocated limits

Engage in DDoS attacks or network abuse

Host content involving child exploitation, terrorism, or hate violence

We reserve the right to suspend or terminate services without notice for violations.

5. Payments & Billing

All services are billed in GBP (£)

Payments are processed securely via third-party providers (e.g., Stripe)

Failure to pay may result in suspension or termination of services

Prices may change with prior notice

Unless required by law, all payments are non-refundable.

6. Chargebacks & Disputes

Initiating a chargeback without first contacting support may result in:

- Immediate service termination

- Account suspension

- Permanent service denial

- We encourage customers to contact support before disputing charges.

7. Backups & Data Responsibility

While YewNet may provide backups, you are ultimately responsible for your data.

We are not liable for:

- Data loss

- Corruption

- Accidental deletion

8. Uptime & SLA

Unless explicitly stated in a separate Service Level Agreement (SLA):

No guaranteed uptime percentage is provided

Scheduled maintenance may occur without compensation

9. Termination

We reserve the right to:

- Suspend or terminate services at any time for policy violations

- Terminate services with reasonable notice for operational reasons

- You may terminate your services at any time via the client portal.

10. Limitation of Liability

To the maximum extent permitted by law, YewNet shall not be liable for:

Indirect or consequential damages

Loss of profits, data, or business

Our total liability shall not exceed the amount paid for the affected service during the previous billing cycle.

11. Changes to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of updated Terms.

12. Contact

Support inquiries:

Email: support@yewnet.co